TIDY app charges fees when our records show that you failed to meet the agreements in your Service Professional Agreement. We use that contract to administer the platform, so that the customers know what to expect from TIDY app, which creates more jobs for the pros.

If you believe a mistake has been made, and that you were incorrectly charged a fee, please contact the support team with the job number via e-mail or chat. They’ll help get everything sorted out.

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