Clients

TIDY support avatar
73 articles in this collection
Written by TIDY support
Bookings

How does TIDY app work?

TIDY support avatar
Written by TIDY support
Updated over a week ago

How do referrals work?

TIDY support avatar
Written by TIDY support
Updated over a week ago

Return an unused deal voucher

TIDY support avatar
Written by TIDY support
Updated over a week ago

How are bookings priced?

TIDY support avatar
Written by TIDY support
Updated over a week ago

Do I need to be home?

TIDY support avatar
Written by TIDY support
Updated over a week ago

How do I book my first appointment?

TIDY support avatar
Written by TIDY support
Updated over a week ago

What is Peak Pricing?

TIDY support avatar
Written by TIDY support
Updated over a week ago

My credits disappeared!

TIDY support avatar
Written by TIDY support
Updated over a week ago

I forgot to add my coupon or voucher

TIDY support avatar
Written by TIDY support
Updated over a week ago

Where can I download the TIDY app?

TIDY support avatar
Written by TIDY support
Updated over a week ago

Will my Pro Cleaner bring cleaning supplies?

TIDY support avatar
Written by TIDY support
Updated over a week ago

What is included in a standard cleaning?

TIDY support avatar
Written by TIDY support
Updated over a week ago

What's included in a cleaning service?

TIDY support avatar
Written by TIDY support
Updated over a week ago

Something is damaged or missing

TIDY support avatar
Written by TIDY support
Updated over a week ago

My Pro wants to reschedule or cancel

TIDY support avatar
Written by TIDY support
Updated over a week ago

The service I received was unsatisfactory

TIDY support avatar
Written by TIDY support
Updated over a week ago

How do I cancel my booking?

TIDY support avatar
Written by TIDY support
Updated over a week ago

Does TIDY app offer large office cleaning services?

TIDY support avatar
Written by TIDY support
Updated over a week ago

My booking was rescheduled

TIDY support avatar
Written by TIDY support
Updated over a week ago

Add special requests

TIDY support avatar
Written by TIDY support
Updated over a week ago

Adjust cleaning plan frequency

TIDY support avatar
Written by TIDY support
Updated over a week ago

Add cleaning extras

TIDY support avatar
Written by TIDY support
Updated over a week ago

How do prepaid bookings work?

TIDY support avatar
Written by TIDY support
Updated over a week ago

How are customers matched with TIDY Pros?

TIDY support avatar
Written by TIDY support
Updated over a week ago

What should I do if I have a pet?

TIDY support avatar
Written by TIDY support
Updated over a week ago

Should I tip my Pro?

TIDY support avatar
Written by TIDY support
Updated over a week ago

How do I give parking or entry instructions?

TIDY support avatar
Written by TIDY support
Updated over a week ago

Who is responsible for providing tools, supplies, and materials?

TIDY support avatar
Written by TIDY support
Updated over a week ago

How do I create a booking on the mobile app?

TIDY support avatar
Written by TIDY support
Updated over a week ago

Does TIDY app provide move-in and move-out cleanings?

TIDY support avatar
Written by TIDY support
Updated over a week ago

Tips for having a happy TIDY experience

TIDY support avatar
Written by TIDY support
Updated over a week ago

Do you bring your own cleaning supplies and equipment?

TIDY support avatar
Written by TIDY support
Updated over a week ago