Clients

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73 articles in this collection
Written by TIDY app
Bookings

How does TIDY app work?

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Updated over a week ago

How do referrals work?

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Updated over a week ago

Return an unused deal voucher

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Updated over a week ago

How are bookings priced?

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Do I need to be home?

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Updated over a week ago

How do I book my first appointment?

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Updated over a week ago

What is Peak Pricing?

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Updated over a week ago

My credits disappeared!

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Updated over a week ago

I forgot to add my coupon or voucher

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Where can I download the TIDY app?

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Updated over a week ago

Will my Pro Cleaner bring cleaning supplies?

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What is included in a standard cleaning?

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What's included in a cleaning service?

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Something is damaged or missing

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My Pro wants to reschedule or cancel

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The service I received was unsatisfactory

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Updated over a week ago

How do I cancel my booking?

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Does TIDY app offer large office cleaning services?

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Updated over a week ago

My booking was rescheduled

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Updated over a week ago

Add special requests

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Updated over a week ago

Adjust cleaning plan frequency

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Updated over a week ago

Add cleaning extras

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Updated over a week ago

How do prepaid bookings work?

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Updated over a week ago

How are customers matched with TIDY Pros?

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Updated over a week ago

What should I do if I have a pet?

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Updated over a week ago

Should I tip my Pro?

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Updated over a week ago

How do I give parking or entry instructions?

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Who is responsible for providing tools, supplies, and materials?

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Updated over a week ago

How do I create a booking on the mobile app?

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Updated over a week ago

Does TIDY app provide move-in and move-out cleanings?

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Updated over a week ago

Tips for having a happy TIDY experience

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Updated over a week ago

Do you bring your own cleaning supplies and equipment?

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Updated over a week ago